What you get
Four things every practice needs. One team running them.
Most consultants piece these together from a part-time secretary, a mobile number, a software subscription and a billing firm. We bring them together, so nothing falls between suppliers.
An experienced PA, always within reach
- A senior PA with private practice experience
- Easy to reach by phone, email or message, whenever you need them
- Patient enquiries, appointments and diary coordination
- Clinic and theatre bookings, and liaison with your hospitals
- Follow-up appointments arranged and tracked
Paid directly. Fully visible.
- Fees paid straight into your chosen bank account
- We never hold or handle your money
- We work with Healthcode and your independent billing partner
- We track invoice and payment status, with your authorisation
- Problems flagged early, so nothing goes unpaid
A front door that is always answered
- A professional practice phone number
- Calls handled in your practice’s name
- A professional practice email address
- Agreed response times for patients and hospitals
- Your mobile stays private
Seamless admin, on systems you trust
- A leading practice management and patient record system
- AI-assisted clinical note and letter workflow
- Correspondence handled through an agreed process
- Software and communications in one fixed monthly package
- Access for you on any device
How we work
Standards we hold ourselves to.
Paid directly to you
Insurers and patients pay into your chosen bank account. No intermediaries, and we never hold your fees.
Complete transparency
You see every invoice and payment for your practice. Your billing partner’s statements come straight to you.
Senior, experienced PAs
You and your patients deal with the same experienced PA. Not a call centre or a ticket queue.
Clinical independence
Clinical decisions, consent, indemnity and patient care stay with you. We never give patients medical advice.
Confidentiality first
Access to patient and billing information is agreed with you, documented in a data-processing agreement, and in place before we start.
Your data stays yours
Patient records and correspondence belong to you. If you leave, you take everything with you.
Tell us about your practice.
A 20-minute call. We’ll ask how you practise now and tell you plainly what we would change.
