How it works

Simple onboarding. Running in weeks.

We do the setting up. You make one call, share a few details and agree how you like things run. Your PA guides you from there.

01

Discovery call

We learn how you practise: clinic locations, availability, hospitals and insurers.

Week 1
02

Agree the details

Booking rules, response times, contact channels and how correspondence is handled.

Weeks 1–2
03

Set-up and handover

Your software, phone and email are set up, and access to your billing partner is authorised. Any current PA hands over.

Weeks 2–3
04

Live with your PA

Your senior PA takes over the day-to-day. You can reach them whenever you need them.

Ongoing

Tell us about your practice.

A 20-minute call. We’ll ask how you practise now and tell you plainly what we would change.